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Updated at 2020-11-05
General TermsBy accessing and placing an order with Nexotin.com, you confirm that you are in agreement with and bound by the terms of service contained in the Returns & Refund terms outlined below. These terms apply to the entire website and any email or other type of communication between you and Nexotin.com.
ReturnEligible Time Period Most products on Nexotin.com can be returned within 7 days after delivery. ie: If an item is delivered on the 01th, It can returned not later than 07th provided that item is not from these restricted categories ( Health, Beauty, Underwears, Food ). Take Note After 7 days of delivery, items cannot be returned. However, items with warranty would be serviced or repaired or replaced as per seller warranty policy.
Prerequisites For an Eligible Return Request:The product shall not be from Health, Beauty, Underwears, or Food category *The product and its package are in good state (not broken or spotted) *The product state should match your return reason
Conditions to Return an ItemTake Note: Do destroy the package, Do not use item(s) if; *Wrong item (Different item from the specifications ordered) is delivered. *Faulty/Broken item *Missing part(s)/accessories *You change your mind.
Every Request to Return Item Will be Verified by Our Team* Make sure you provide the eaxct product delivered to you and its receipts. * If your return request is verified and approved, you'll return the product to a location (will be commmunited) and you will be refunded as per your preferred refund method. * If your return request is not approved, you won't be refunded and the item will not be return.
Click The Botton Below and submit a return request
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If Request is Approved
If a return request is veryfied and approved, you would be asked to drop off the item for further checks, after this check is satisfactory, payment would be processed within 24hrs. Cash can be handed over to you on the spot of drop or through any other money transfer.
If Request is Disapproved
If a return request is disapproved, we will inform you via call/text message/email.
Click Here to request a Return
Don’t hesitate to contact us if you have any questions.
- Via Email: [email protected]
- Via Phone Number: +233549330645
- Via this Link: http://nexotin.com/